Jobs

Job Ad: Virtual Front Office Receptionist / Dispatcher
(US-Based | Remote)

Task Advanced is hiring reliable, professional Virtual Front Office Receptionists to support growing trade contractors (HVAC, plumbing, electrical, roofing, and general contracting).

We are a 100% US-based, Veteran and Family-owned company. Our primary clients are home service contractors (HVAC, plumbing, electrical, roofing, and similar trades). Our team answers the phone, talks to homeowners, qualifies the job, and books it straight into the client’s scheduling software so their technicians can stay on the tools.

If you like clear processes, professional phone work, and actually helping small businesses run smoother, this might be a good fit.

What You’ll Do:

Answer inbound calls using the client’s company name and greeting

Gather job details and confirm service area

Book appointments directly into Jobber, Housecall Pro, or FieldTask

Follow clear scheduling and escalation rules

Handle outbound follow-up on open quotes when assigned

Document calls accurately and keep records clean

Communicate professionally with homeowners and our internal team

Who We’re Looking For:

Clear, professional phone presence

Strong listening and note-taking skills

Comfortable learning new software and following processes

Reliable, consistent, and detail-oriented

Able to work independently in a remote environment

Previous experience in customer service, dispatching, receptionist work, or call centers preferred

Experience with contractors, home services, or field service software is a plus (training provided)

Schedule & Details:

Primary hours: Monday–Friday, 8:00 am – 5:00 pm Central

Fully remote (must be located in the United States)

Stable, process-driven environment

Opportunity for consistent hours as we grow

What We Offer:

Competitive hourly pay

Fully remote work

Clear processes and training

Supportive, values-driven team

Opportunity to grow with a company that prioritizes reliability and staff well-being

How to Apply:

Send a brief message telling us:

Your location (must be US-based)

Your relevant experience

Your availability

Email: [email protected]
Or apply through the form below

We are looking for dependable people who take pride in professional communication and consistent work. If that sounds like you, we’d like to hear from you.